Your privacy matters to us. At Vortexium, we are committed to protecting your personal data and ensuring that your journey through our VR universe is not only immersive — but also safe, transparent, and secure. This Privacy Policy explains how we collect, use, store, and protect your information when you interact with our website, VR platform, and related services. By using Vortexium, you agree to the practices outlined below. 1. Information We Collect When you use Vortexium, we may collect the following types of information: Account Information: Username, email address, password (encrypted), avatar preferences, and other personal identifiers you provide during registration. Gameplay Data: Progress, achievements, custom settings, in-game purchases, and interaction history across our VR environments. Technical Data: Device type, VR hardware, operating system, browser type, IP address, and connection logs to ensure platform compatibility and performance. Activity Tracking: We may track movement, actions, voice interactions (if enabled), and choices made within the game world to improve personalization and gameplay mechanics. Optional Inputs: If you participate in surveys, support chats, user forums, or events, we may collect the information you voluntarily provide. We do not collect any biometric or health data unless explicitly authorized for specific VR integrations, and even then, such data is anonymized and optional. 2. How We Use Your Data Your information helps us improve your experience across the platform. We may use your data to: Create and manage your user account Personalize content and recommendations Save and synchronize your in-game progress Detect cheating, protect user integrity, and moderate interactions Analyze gameplay behavior to develop new features and balance game mechanics Send service updates, promotional content (if opted in), or event announcements Provide support and resolve technical issues We use aggregated and anonymized data for analytics and platform development but never sell your personal data to third parties. 3. How We Store and Protect Your Data Vortexium uses modern security protocols and infrastructure to protect your data: End-to-end encryption of login credentials and sensitive data Secure cloud-based data storage with access controls Regular audits and vulnerability testing to detect and prevent threats Role-based access to data within our internal systems Although no platform is 100% immune to security risks, we take all reasonable steps to safeguard your personal information against unauthorized access, loss, or misuse. 4. Sharing Your Information We do not sell or rent your personal data to advertisers or third-party marketers. However, we may share limited data under the following circumstances: With trusted service providers who assist us in hosting, analytics, payment processing, or customer support — under strict confidentiality agreements. When legally required by law enforcement or to comply with court orders. In the case of a company acquisition, merger, or restructuring — users will be notified and given options regarding their data. Your data is never shared outside of these specific, controlled conditions. 5. Your Rights and Choices As a user, you have control over your data. You can: Access and update your profile information Change your communication preferences (e.g. unsubscribe from emails) Request deletion of your account and personal data Review or download a copy of the data we store about you To exercise these rights, simply go to your account settings or use our in-platform privacy controls. 6. Children’s Privacy Vortexium is not intended for users under the age of 13 (or the minimum age in your jurisdiction). We do not knowingly collect personal information from minors. If we learn that a child has created an account, we will take appropriate steps to remove the data and restrict access. 7. Third-Party Services Some parts of Vortexium may integrate with third-party tools or content (such as payment processors, in-game store systems, or social features). These services have their own privacy policies, and we encourage you to review them if you choose to engage with external features. 8. Changes to This Policy We may update this Privacy Policy from time to time to reflect changes in our technology, legal requirements, or service offerings. You will be notified of major changes within the platform. Continued use of Vortexium after updates means you accept the revised terms. At Vortexium, your trust is everything. Our mission is to create a virtual world where you feel in control — not just of the game, but of your personal information too. We’re committed to building a space that’s immersive, respectful, and secure for everyone.