Data Protection Policy At Vortexium, we don’t just build virtual worlds — we protect the real data behind them. This Data Protection Policy explains how Vortexium collects, uses, stores, and safeguards all personal and technical data shared with us through our platform. We are committed to respecting your privacy, maintaining your trust, and giving you full control over your digital identity within our VR ecosystem. 1. Our Commitment to Security Vortexium implements industry-standard and advanced protective measures to ensure that all user data — whether basic account information or gameplay activity — is stored and handled responsibly. We recognize that in a connected, immersive environment, digital trust is everything. That’s why we actively monitor, defend, and audit our systems to prevent unauthorized access, data breaches, or misuse of any kind. Key protections include: Encrypted user authentication and communication Secure server infrastructure with restricted internal access Continuous vulnerability scanning and threat detection Isolation of user sessions for multiplayer safety Real-time monitoring of abnormal activity and account intrusion attempts 2. What Data We Protect We safeguard a variety of data that may be collected during your use of Vortexium, including but not limited to: Account Details: Username, email, password (hashed), country, and profile preferences Gameplay Data: Mission progress, VR world interactions, earned items, avatar configurations, and social activity Payment & Transaction Data: Purchase history, access passes, in-game upgrades (no raw credit card data is stored on our servers) Technical Data: Device identifiers, VR hardware model, operating system, IP address, session activity, and performance diagnostics We do not collect or store any biometric, facial recognition, or health-related data unless explicitly authorized for specific game features, and even then, such data is anonymized and optional. 3. How We Use Protected Data Your data is used only to enhance your experience within Vortexium. This includes: Delivering tailored content and personalized game environments Saving your progress and preferences Ensuring multiplayer fairness and moderation Optimizing platform performance and fixing bugs Offering support and restoring accounts if needed Notifying you about updates, changes, or opportunities (only if you’ve opted in) We never sell or rent your personal data. Period. 4. Access, Control & Transparency At Vortexium, we believe that you own your data. That’s why we offer tools to help you manage it: View and update your account information at any time Delete specific data or your entire account upon request Download a copy of your stored data in machine-readable format Control how and when we communicate with you Opt in or out of optional data collection (like gameplay analytics or promotional emails) 5. Data Sharing & Third-Party Involvement In rare cases, we may share limited data with third-party partners — for example, for payment processing, analytics, or technical support. All partners are carefully vetted and operate under strict confidentiality and data handling agreements. We never share your data for marketing purposes without your explicit consent. 6. Breach Prevention & Response Should any data breach occur — despite all our safeguards — we have a formal response protocol in place. Affected users will be informed promptly, with full transparency about the scope of the breach, and we will take all necessary steps to minimize damage and prevent recurrence. 7. Retention of Your Data We retain your information only as long as it’s necessary for gameplay, support, legal compliance, or platform integrity. You may request deletion of your account and personal data at any time — this action is irreversible and will result in the permanent loss of access to all associated content and history. 8. Children’s Data Vortexium does not knowingly collect or process personal data from users under the age of 13 (or the legal age of digital consent in your region). If we discover such data was collected unintentionally, we will delete it immediately. 9. Policy Changes As technology evolves, so will our approach to protection. Any major changes to this policy will be communicated via the platform, and continued use of Vortexium will indicate acceptance of the updated terms. Your world in Vortexium may be virtual — but your data is very real. We treat it with the respect, transparency, and protection it deserves, so you can focus on what matters: the adventure.